Uncategorized Archives - Page 4 of 4 - Ajua

Confronting outbreaks of misinformation

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Customers cry foul over harassment by mobile money lenders

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What it takes to understand your customer journey

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Mobile money loan lenders overtake banks in Kenya – Ajua Q3 2019 Customer Loyalty Industry Benchmark Report

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NPS Benchmarking: Understanding your customer loyalty

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Ajua Q2 2019 Customer Loyalty Industry Benchmark – Public Healthcare most improved in Customer Experience

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How Kenyans are fighting back against the high cost of food

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Kenyan consumers remain resilient during elections

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67% of Kenyans would pay more for better customer service

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